Do you enjoy helping others and making a difference? Are you honest, a team-player, have a good work ethic and dependable? if so, The Mold Pros could be the place for you!
Our Beaverton Oregon office is hiring for a Branch Operations Manager.
We are seeking an Operations Manager to join our team! You will be responsible for the day to day operations of a TMP location including helping customers by providing product and service information, hiring and developing a high performing team, building and maintaining relationships with clients. Compensation is based upon experience and includes base pay + substantial additional income base on profitability that you and your team will drive. Total targeted annual compensation is $90,000+ per year including incentive compensation.
Responsibilities:
- Manages the team including employee hiring, development and performance management
- Conducts business development
- Handles customer inquiries and complaints
- Provides information about the products and services
- Troubleshoots and resolves product issues and concerns
- Documents and updates customer records based on interactions
- Develops and maintains a knowledge base of evolving products and services
- Prepares scopes of work and inspection reports
- Coordinates and schedules projects
- Performs payroll and accounting functions
- Generates reports and utilizes Customer Relationship Management (CRM) software
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Supervisory experience
- Payroll preparation experience
- Mold Remediation/Investigation experience (preferred)
- Construction/Building Sciences experience (preferred)
- Responsive communicator
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Contact:
Tracy Bumpers, HR Director
(239) 202-0303 (Direct)
Tracy@TheMoldPros.com
www.themoldpros.com/careers